Frequently asked questions

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Q. When should I get my oil changed?

You should get your oil changed every 10,000 KM or as recommended in your vehicle’s owner’s manual. We only use high quality oil to maximise engine life and fuel efficiency.

Q.What is that milky brown engine oil?

Milky brown engine oil is an indication of coolant in the oil. This can possibly be caused by a blown gasket (head gasket), transmission cooler problem or cracked casings. This condition is very serious and needs to be checked by our professional mechanics as soon as possible to avoid engine damage.

Q. Is it really necessary to replace my timing belt at the manufacturer recommended interval?

The vehicles timing belt or timing chain is a critical part of the engine that controls the synchronizes the rotation of the crankshaft and the camshaft(s) so that the engine's valves open and close at the proper times during each cylinder's intake and exhaust strokes

YES. The failure of a timing belt or chain in many cars can result in major engine damage. The cost of repairing an engine with a broken timing belt is much greater than the cost of a timing belt replacement. Typically this is replaced every 100k KM service, however check your vehicle's manufacturers manual for log book.


Q. What does it mean if my “check engine” or “service engine soon” light comes on?

Todays modern cars like to tell us their problems, to do this they have many sensors and computerised components that manage your vehicle’s engine performance and emissions. When one of these fails, the “check engine” or other warning message will be displayed typically when you first start up the vehicle. Although your car may seem to run fine, DO not ignore the messages, it is important to have the issue looked at by our trained technicians to avoid long-term problems or failure of emission tests.



Q. What should I do if my car starts to overheat?

Overheated engines is a very serious problem – if your car overheats for too long, you can damage your engine. As soon as possible, find a safe place to pull off the road and shut the engine off! WARNING Do not attempt to check the water level in the radiator as it can burn you ( we have seen many customers burn their hands and face in some cases). The best thing to contact us and possible have your car towed to our workshop.

Q. I need to replace a burned out fuse, what should I do?

Always replace burned-out fuses with ones of the same amperage (printed on the fuse e.g. 5 Amp might only 5A written on it) and note that if a fuse continues to “blow,” you should have the circuit checked professionally by one of our technicians for defects.